For questions or assistance, please contact LOCO Seasoning through our website.
LOCO Seasoning is committed to providing quality products and excellent customer service.
Orders are typically processed within 1–3 business days after payment is received. Once your order ships, tracking information will be provided when available. Delivery times may vary due to the shipping carrier, weather, holidays, or circumstances beyond our control.
Customers are responsible for providing an accurate and complete shipping address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
If your order arrives damaged, opened, or contains the wrong product, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging. We will review the issue and, when appropriate, provide a replacement or refund.
Because LOCO Seasoning products are food items, we generally do not accept returns or exchanges on opened or used products. For health and safety reasons, please do not return food products unless instructed by LOCO Seasoning.
Approved refunds will be issued to the original payment method. Processing times may vary by financial institution.
Contact us as soon as possible if you need to cancel an order. Once an order has been processed or shipped, cancellation may not be possible.
LOCO Seasoning is not responsible for packages confirmed as delivered but subsequently lost or stolen.
For questions or assistance, please contact LOCO Seasoning through our website.